The following privacy policy applies to New Top Roof Contractors LLC and all its affiliated brands and services. This policy covers NewTopRoof.com, including its websites, mobile services, desktop applications, software, and any other materials or services provided through these platforms (collectively referred to as the “Website(s)”). This Privacy Policy applies exclusively to information collected via the Website(s).

We encourage you to review this policy, and if you have any questions or suggestions, please feel free to contact us. By using the Website(s), you acknowledge and agree to our Terms of Use and Privacy Policy.

NewTopRoof.com is designed for individuals interested in or planning home improvement projects. Our services are available to anyone seeking expert guidance, quotes, and connections with top home improvement providers. While our platform is open to all users, it is primarily intended for homeowners, renters and decision-makers looking to enhance their properties.

We prioritize the privacy and security of all users and encourage responsible use of our website. If you have any questions or need assistance, feel free to contact us at [email protected].

Collection and Use of Data

NewTopRoof.com may collect and receive customer data and other personal information (“Other Information”) through various methods. This includes information that is collected, generated, or received by NewTopRoof.com, such as:

• Account details
• Contact information
• Usage data
• Cookie-related data
• Information from third-party services
• Additional details provided through user submissions

NewTopRoof.com analyzes aggregated user demographics and traffic patterns to enhance our services and improve the overall user experience. These insights may also be shared with advertisers, sponsors, and partners, enabling them to provide more relevant advertisements and tailored offers that match users' interests and needs.

We use the information collected to:

• Provide, maintain, and secure our services and Website(s)
• Notify users about promotions, special events, new services, and exclusive offers through emails, phone calls, text messages (SMS), and push notifications (with consent where required)
• Personalize product offerings, customer service, and overall user experience
• Improve the content, functionality, appearance, and usability of the Website(s)
• Conduct surveys, research, and evaluations
• Troubleshoot and resolve disputes
• Gather analytical data to optimize performance
• Fulfill any other purpose for which the information is provided
• Manage administrative tasks or any other function described at the time of data collection

This data helps us enhance user experience, improve services, and connect you with top home improvement providers.

Ownership of Information

NewTopRoof.com exclusively owns the information gathered through its Website(s), which may consist of:

• Your email address when registering for an account.
• Information provided in your user profile during registration or through Website use (e.g., first and last name, phone number, zip code, and other relevant details).

This data enables NewTopRoof.com to improve user experience and optimize service connections. If you seek additional details, we may request further information, including:

• Full name
• Mailing address
• Email address
• Home, work, and mobile phone numbers
• Any other details requested on the registration form

Additionally, we may combine this information with data we already have to enhance personalization and improve our services.

User Submissions and Communications

Any content you submit to NewTopRoof.com through the Website(s) may be collected and stored as part of your user activity.

Additionally, we may communicate with you regarding your use of the Website(s). For example, NewTopRoof.com may send emails related to your account, including verification, feature updates, technical notices, and security alerts. These emails are essential for account management, and you may not opt out of them without deleting your account.

However, if you wish to unsubscribe from promotional email newsletters, you can do so by clicking the “Unsubscribe” link at the bottom of each email and following the provided instructions. You may also opt out of all communications by reaching out to us using the contact details provided below.

Mobile Services and Device Identifiers

NewTopRoof.com offers services accessible via mobile devices or apps, which may include:

• The ability to submit content directly through a mobile device.
• Accessing and browsing the Website(s) from a mobile device.

When using these Mobile Services, NewTopRoof.com may collect and store details related to your device, such as its type, operating system, advertising ID, and location services, as permitted by your device settings. Additionally, we may collect and store device identifiers, which are small data files that uniquely recognize your mobile device. These identifiers may be linked to your device hardware, operating system, or software and can provide insight into how you interact with the Website(s).

Device identifiers help NewTopRoof.com and its partners deliver personalized content, generate analytical reports, and optimize user experience. Disabling or restricting these identifiers may impact certain Website features and functionalities.

How We Use Your Information

NewTopRoof.com utilizes the information you provide, as well as data collected through your use of the Website(s), to deliver services and enhance user experience. This includes:

• Operating, maintaining, and improving the Website(s)
• Measuring performance and optimizing features
• Providing customer support
• Monitoring user-generated content and activity to comply with the DMCA and other applicable laws
• Preventing unauthorized or illegal activities, which may result in temporary or permanent restrictions on certain functionalities for some users

Additionally, NewTopRoof.com may periodically send you important announcements related to the Website(s). You may opt out of all non-essential communications while still receiving critical updates related to your account.

When you interact with advertisements on our Website(s), advertisers may place cookies on your browser or store your mobile advertising ID based on their targeting criteria.

Sharing of Information

NewTopRoof.com may share user-generated content and certain information—including cookies, log files, device identifiers, location data, and usage data—with affiliated businesses that are legally part of our corporate group or may become part of it in the future (“Affiliates”). These Affiliates may use the information to enhance their services, improve analytics, and provide you with a more relevant and personalized experience. However, they will respect your privacy settings and preferences regarding content visibility.

Content and Metadata

The Website(s) are designed for sharing content with others. "Content" refers to text, graphics, photos, sounds, music, videos, audiovisual elements, and any other materials you can view, access, or contribute to the Website(s).

If you prefer not to store metadata linked to the content you share (such as details embedded in photos), please ensure you remove the metadata before uploading.

Exclusions

This privacy policy does not apply to any unsolicited information you submit to NewTopRoof.com through the Website(s) or any other means. This includes, but is not limited to:

• Content or information posted in public areas of the Website(s), such as comments
• Suggestions for new products or modifications to existing products
• Any other unsolicited submissions (collectively referred to as "Unsolicited Information")

All Unsolicited Information is considered non-confidential, and NewTopRoof.com reserves the right to use, reproduce, disclose, distribute, and utilize such information without limitations or attribution.

Comments

Users have the option to leave comments on articles of interest to enhance their experience on the Website(s). These comments reflect the opinions of individual users and are not endorsed by NewTopRoof.com or its employees.

Mailing List

NewTopRoof.com may offer a mailing list for certain Website(s), allowing users to receive regular emails, newsletters, and updates. To subscribe, users must provide details such as a valid email address and demographic information, including location and interests.

This information is analyzed in an anonymous, aggregate format to gauge general user interest in both internal and third-party products and services. Subscribers will receive periodic emails, including new content from the site and promotional messages from third-party sponsors.

If you prefer not to receive emails from third-party advertisers, you may choose not to subscribe to the mailing list. Additionally, you can opt out at any time by following the unsubscribe instructions included at the bottom of each email.

Cookies

Some of NewTopRoof.com’s business partners, such as advertisers, may use cookies on the Website(s) or advertising IDs for mobile services (collectively referred to as "cookies"). However, once permission is granted for these third parties to use cookies for advertising purposes, NewTopRoof.com does not have access to or control over them. This privacy policy applies solely to cookies used by NewTopRoof.com and does not extend to cookies used by advertisers.

Additionally, the Website(s) utilize Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics and NewTopRoof.com’s business partners use cookies to analyze how users interact with the Website(s). The data collected, including IP addresses, is transmitted to and stored by Google on servers in the United States. This information is used to evaluate website activity, generate reports for website operators, and improve overall website performance.

Google and NewTopRoof.com’s business partners may also share this information with third parties when required by law or when those third parties process data on their behalf. Google does not associate IP addresses with any other data it holds.

Users have the option to disable cookies by adjusting their browser settings. However, at this time, NewTopRoof.com does not respond to "Do Not Track" signals, as industry standards for interpreting such signals are still being developed.

By using this Website, you consent to the collection and processing of your data by Google and NewTopRoof.com’s business partners as described above.

Web Beacons

Some pages on NewTopRoof.com may include electronic images known as web beacons (also referred to as single-pixel GIFs). These images help track user activity on specific pages and enable us to offer co-branded services.

Web beacons do not access personal data but are used to generate aggregated statistics about website usage. They collect limited information, including:

• A cookie number
• The time and date of a page view
• A description of the page where the web beacon is located

Additionally, some web beacons may be used to assess the effectiveness of advertising campaigns, helping us improve user engagement and optimize our marketing efforts.

Third-Party Advertising

Advertisements displayed on NewTopRoof.com are provided by third-party advertisers, including Google and others. These advertisers may use information about your visits to this and other websites (excluding personal details such as your name, address, email, or phone number) to deliver relevant ads about products and services that may interest you.

Our Website(s) allow third-party companies to serve advertisements and collect certain anonymous data when users browse the site. This data may include:

• Clickstream information
• Browser type
• Time and date of visits
• Subject of ads viewed, clicked, or scrolled over

To provide more relevant advertisements, these companies typically utilize cookies or third-party web beacons to gather non-personally identifiable information.

Log Files

Like most standard website servers, NewTopRoof.com utilizes log files to enhance website functionality and analyze user interactions. These log files may collect data such as:

• Internet Protocol (IP) addresses
• Browser type
• Internet Service Provider (ISP)
• Referring and exit pages
• Platform type
• Date and time stamps
• Number of clicks

This information is used to identify trends, manage the site, track user navigation, and gather broad demographic insights for aggregate analysis. However, IP addresses and other collected data are not linked to personally identifiable information.

Additionally, we may use tracking utilities that analyze log files to better understand user movement and improve the overall website experience.

Legal Disclosures

NewTopRoof.com may be required to disclose personal information when mandated by law or legal proceedings. Additionally, we may share information in good faith when necessary to:

• Comply with a court order, judicial proceeding, or legal process
• Prevent fraud or unlawful activities
• Protect against imminent harm or safety risks
• Safeguard NewTopRoof.com and its users from violations of these Privacy Policies or Terms of Use

These disclosures are made only when legally necessary or to uphold the integrity and security of our platform.

Business Transitions

If NewTopRoof.com undergoes a business transition—such as a merger, acquisition, asset sale, or bankruptcy—your personal information may be transferred as part of the business assets involved in the transition.

Links

The Website(s) may contain links to third-party websites. Please note that NewTopRoof.com has no control over and is not responsible for the privacy practices or content of these external sites. We encourage users to be mindful when leaving our site and to review the privacy policies of any website that collects personally identifiable information.

This privacy policy applies exclusively to information collected by NewTopRoof.com and does not extend to third-party websites.

Notification of Changes

If NewTopRoof.com updates its privacy policy, any changes will be posted on the Website(s), within this privacy statement, and in other relevant locations as needed.

Violations of This Policy

NewTopRoof.com reserves the right to revoke access to the Website(s) if it determines, under appropriate circumstances, that a user has violated this Privacy Policy or the Terms of Use.

California Consumer Privacy Rights

Your Privacy Rights

Under California law, residents have the right to request information regarding the collection, use, sharing, and deletion of their personal data, both internally and with third parties for direct marketing or other purposes. These rights, as defined by the California Consumer Privacy Act (CCPA), include:

• Right to Know – Request details about the personal information collected and how it is used.
• Right to Request Deletion – Request the deletion of your personal information.
• Right to Opt-Out of Sale – Decline the sale of personal data to third parties.
• Right to be Free from Discrimination – Exercise privacy rights without facing discrimination.

To submit a verifiable consumer request under the CCPA, please email [email protected] or fill out the request form available on our website.

Verifiable Consumer Requests

A request is considered verifiable based on the email address associated with the personal information in question. If submitting a request by email, confirmation must be received through the same email address linked to the request. If an authorized agent is making the request on behalf of a California consumer, they must contact [email protected] and CC: the email address associated with the request.

Categories of Personal Information Collected

We may collect the following types of personal information from California residents:

• Identifiers – Name, phone number, street address, city, zip code, email address, household income, financial and payment details, date of birth, age, gender, political views, vehicle information, service or utility providers, homeownership status, marital status, and other demographic details.
• Online Identifiers – IP address, network data, cookie IDs, mobile device IDs, advertising IDs, browser/device characteristics, and statistical classifications of devices or browsers.
• Survey Responses – Information voluntarily provided through surveys.
• Transaction Information – Purchase history and related details.
• Internet or Network Activity – Browsing history and interactions with our website, mobile apps, or other digital services.
• Geolocation Data – Location-based data collected from a device or browser.
• Form Submissions & Emails – Information submitted through forms or email communications.
• Inferences – Insights drawn from personal data to create a profile reflecting preferences, behaviors, or characteristics.

Sources of Personal Information

NewTopRoof.com collects personal information from various sources, including:

• Directly from California residents who provide the information.
• Joint marketing, co-branding, co-promotional, or advertising partners.
• Affiliated companies.
• Other sources of demographic data.

California residents have the right to manage their personal information and control how it is used. For any questions or to exercise your CCPA rights, please contact us at [email protected].

Opt-Out and Opt-In Rights for Personal Information Sharing

If you wish to control how your personal information is used, you have the right to direct us not to sell your data at any time (“Right to Opt-Out”). We respect user privacy and do not sell personal information of individuals who have not actively opted in. If you previously consented to data sharing, you may opt out of future sales at any time.

To exercise your Right to Opt-Out, you (or your authorized representative) may submit a request by sending us an email at [email protected].

We are committed to treating all users fairly. Exercising your CCPA rights will not result in discrimination. Unless allowed under the CCPA, we will not:

• Deny you goods or services
• Charge different prices or rates
• Offer discounts or benefits based on your choices
• Provide a lower level of service
• Suggest that your experience will change based on your privacy preferences

If you believe NewTopRoof.com has handled your information in a way that does not align with this Privacy Policy, please contact us at [email protected].

Contact Us

If you have any questions or concerns regarding this policy or your privacy rights, please reach out to us:

• Company Name: New Top Roof Contractors LLC
• Website: NewTopRoof.com
• Email: [email protected]
• Address: 504 E Grand Ave, Des Moines, IA 50309, USA